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Social Media and E-Participation Research: Trends, Accomplishments, Gaps, and Opportunities for Future Research

Social Media and E-Participation Research: Trends, Accomplishments, Gaps, and Opportunities for Future Research
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Author(s): Cristina Alcaide-Muñoz (Public University of Navarre, Spain), Laura Alcaide-Muñoz (University of Granada, Spain) and Francisco José Alcaraz-Quiles (University of Granada, Spain)
Copyright: 2018
Pages: 27
Source title: Optimizing E-Participation Initiatives Through Social Media
Source Author(s)/Editor(s): Laura Alcaide-Muñoz (University of Granada, Spain) and Francisco José Alcaraz-Quiles (University of Granada, Spain)
DOI: 10.4018/978-1-5225-5326-7.ch001

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Abstract

Citizens increasingly demand an active role in public affairs and decision-making processes. From a critical standpoint, this chapter consolidates existing knowledge and, in turn, provides a better understanding on how social media tools promote the citizens' engagement and participation. The main aim is to assist researchers in the development of their future analyses, identifying trends of research and the methodology used. In so doing, a systematic literature review has been used to examine social media and e-participation research in journals listed in ISI in the field of public administration and information science and library science during the period 2000-2016. The findings reveal that although research on social media and e-participation has increased in the last year, it remains immature. Therefore, further research is needed in order to understand the true impacts of social media tools and their involvement in e-participation.

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