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Social Sustainability to Social Benefit: Creating Positive Outcomes through a Social Risk-Based Approach
Abstract
Project managers must recognize that socially sustainable development is a key factor in project success and requires far more than public relations or community consultation. Companies are becoming aware of the risk that community dissatisfaction can have on their projects. Communities are becoming increasingly expectant that the management of socially sustainable development, which maximizes the positive outcomes for communities, is incorporated in all types of projects. Planning for social maximization needs to occur at project design phase, and key issues and actions should be placed under the control of the project manager directly. This chapter considers the lessons from managing community impact in the development sector, which can be used to manage social risk for all projects.
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