Socially Responsible Practices in Hotels: Factor Analysis and Descriptive Statistics

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Author(s): María Dolores Sánchez-Fernández (University of A Coruña, Spain), Rosa María Vaca-Acosta (University of Huelva, Spain)and Alfonso Vargas-Sánchez (University of Huelva, Spain)
Copyright: 2016
Pages: 21
Source title: Global Dynamics in Travel, Tourism, and Hospitality
Source Author(s)/Editor(s): Nikolaos Pappas (The University of West London, UK)and Ilenia Bregoli (University of Lincoln, UK)
DOI: 10.4018/978-1-5225-0201-2.ch015

Keywords: Business & Management / Business Science Reference / Hospitality, Travel & Tourism Management / Hospitality, Travel, and Tourism Management

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Abstract

The aim of this work is to study social responsible behavior in three, four and five star hotels found in Galicia and the Northern region of Portugal. To be able to carry out this investigation two types of analysis are carried out. First of all there is a descriptive statistical analysis about the group of variables contained in the used scale. Secondly a factor analysis is applied in which the factors that make up social responsibility in line with the triple dimension identified by Elkington (1997) are identified. The development of this methodology has made it possible to compare practices of social responsibility carried out by the hotels under study in two different countries, Spain and Portugal. From this investigation it can be concluded that the initial hypothesis is confirmed, corporations behave differently when it comes to social responsibility depending on the country they are in.

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Socially Responsible Practices in Hotels: Factor Analysis and Descriptive Statistics

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