The Experience of Volunteers and Frontline Workers in Marginalized Communities Across Southeast Asia

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Author(s): Chuah Siew Mooi (HELP University, Malaysia)and Ann Nicole Nunis (HELP University, Malaysia)
Copyright: 2019
Pages: 19
Source title: Multicultural Counseling Applications for Improved Mental Healthcare Services
Source Author(s)/Editor(s): Anasuya Jegathevi Jegathesan (HELP University, Malaysia)and Siti Salina Abdullah (University Malaysia Terengganu, Malaysia)
DOI: 10.4018/978-1-5225-6073-9.ch006

Keywords: Medical Information Science Reference / Mental Health & Behavioral Studies / Psychiatry and Mental Health / Social Sciences & Humanities

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Abstract

This chapter focuses on the experience of volunteers and frontline workers who serve in marginalized communities across Southeast Asia. More frontline workers and volunteers are taking the initiative to support marginalized communities in the region. With the rise of human rights violations towards marginalized communities in the past decade, frontline workers and volunteers face unique experiences in working with these communities, ranging from stigma and discrimination to unaddressed levels of burnout. Based on the authors' experiences working with these communities and the summary of the interviews with fellow frontline workers, the experience of working with marginalized communities, particularly those affected by HIV/AIDS and refugees, are elaborated in this chapter. Current challenges as well as recommendations are highlighted to ensure that the frontline workers and volunteers are supported throughout their vital work towards society.

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The Experience of Volunteers and Frontline Workers in Marginalized Communities Across Southeast Asia

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