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The State of Art in Website Usability Evaluation Methods
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Author(s): Renuka Nagpal (Amity University - Uttar Pradesh, India), Deepti Mehrotra (Amity University - Uttar Pradesh, India)and Pradeep Kumar Bhatia (Guru Jambeshwar University of Science and Technology, India)
Copyright: 2017
Pages: 22
Source title:
Design Solutions for User-Centric Information Systems
Source Author(s)/Editor(s): Saqib Saeed (Department of Computer Information Systems, College of Computer Science and Information Technology, Imam Abdulrahman Bin Faisal University, Dammam, Saudi Arabia), Yasser A. Bamarouf (Imam Abdulrahman Bin Faisal University, Saudi Arabia), T. Ramayah (University Sains Malaysia, Malaysia)and Sardar Zafar Iqbal (Imam Abdulrahman Bin Faisal University, Saudi Arabia)
DOI: 10.4018/978-1-5225-1944-7.ch015
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Abstract
Measuring the usability of the website is a key metrics which all designers always tries to maximize. Compared to other software it is very difficult to estimate the website usability as each website has many objective and wide range of visitor with different learnability. The objective of this study is summarizing different approaches used to measure the usability of website. The current study includes the different approaches proposed in literature in last two decades. Approaches are classified in six broad categories and a comparison between them is done. Trends in web usability of evaluation approaches are understood in light of changing needs of website.
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