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Trust as a Success Factor in Open Innovation: The Case of Nokia and GNOME
Abstract
This chapter analyzes trust, open innovation, and software development modes. Basing on the case of GNOME – Nokia collaboration, it shows how trust can be perceived as a strategic resource, which is actually the crucial ingredient of successful collaboration. The dichotomy of the professional (expert) trust and the political trust is proposed as an interpretive key to understanding trust enactment in open source communities.
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