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User Performance Testing Indicator: User Performance Indicator Tool (UPIT)

User Performance Testing Indicator: User Performance Indicator Tool (UPIT)
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Author(s): Bernadette Imuetinyan Iyawe (University of Benin, Nigeria)
Copyright: 2017
Pages: 25
Source title: Design Solutions for User-Centric Information Systems
Source Author(s)/Editor(s): Saqib Saeed (Department of Computer Information Systems, College of Computer Science and Information Technology, Imam Abdulrahman Bin Faisal University, Dammam, Saudi Arabia), Yasser A. Bamarouf (Imam Abdulrahman Bin Faisal University, Saudi Arabia), T. Ramayah (University Sains Malaysia, Malaysia)and Sardar Zafar Iqbal (Imam Abdulrahman Bin Faisal University, Saudi Arabia)
DOI: 10.4018/978-1-5225-1944-7.ch012

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Abstract

A growing area of research in Human Computer Interaction (HCI) and Human Robotic Interaction (HRI) is the development of haptic-based user performance testing. User performance testing Usability forms a vital part of these test objectives. As a result, diverse usability methods/strategies and test features are being employed. Apparently, with the robustness of haptic-based user performance testing features, user performance still has challenges. With this regard, it is vital to identify the direction and effectiveness of these methods/strategies and test features, and improvements required in the test objectives and evaluation. This chapter seeks to investigate the challenges of user performance and the user performance indicators in some HCI and HRI researches involving haptic-based test, as well as presents a User Performance Indicator Tool (UPIT) as a test validation tool to aid designers/testers in enhancing their user performance test and test evaluation outcomes.

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