IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

What Social Media Marketing Content Is Best to Engage Consumers?: A Content Analysis of Facebook Brand Pages

What Social Media Marketing Content Is Best to Engage Consumers?: A Content Analysis of Facebook Brand Pages
View Sample PDF
Author(s): Chedia Dhaoui (Insight Social Networks, Australia)
Copyright: 2015
Pages: 23
Source title: Computer-Mediated Marketing Strategies: Social Media and Online Brand Communities
Source Author(s)/Editor(s): Gordon Bowen (Regent’s University, UK)and Wilson Ozuem (University of Gloucestershire, UK)
DOI: 10.4018/978-1-4666-6595-8.ch006

Purchase

View What Social Media Marketing Content Is Best to Engage Consumers?: A Content Analysis of Facebook Brand Pages on the publisher's website for pricing and purchasing information.

Abstract

The aim of this chapter is to investigate and empirically validate the factors contributing to consumer engagement on social media, particularly on Facebook brand pages. Using a dataset of marketing content posted on the top 100 Food and Beverage brand pages on Facebook, a qualitative study, based on an interpretive approach, has been carried out to identify the various content themes used in highly engaging posts. The results of this research demonstrate that there is a different causal impact of several content themes on consumer engagement constructs. The findings of this study permit one to better understand the determinants of consumer engagement related to the marketing content posted on Facebook brand pages and provide brand managers with valuable guidance on how to design and implement effective social media marketing strategies generating consumer engagement.

Related Content

Albérico Travassos Rosário, Joana Carmo Dias. © 2024. 35 pages.
Elena García-y-García, Francisco Rejón-Guardia, Laura Berenice Sánchez-Baltasar. © 2024. 35 pages.
Nino Tchanturia, Rusudan Dalakishvili. © 2024. 20 pages.
Žiga Domadenik, Tina Tomažič. © 2024. 21 pages.
Loredana Kotinski. © 2024. 14 pages.
Margarida Silva, Nataliia Buchko, Natalia Parashchenko, Titanilla Marta Szaszi, Yevheniia Tovstyk. © 2024. 15 pages.
A. N. Raghavendra, G. Vijayakumar, Sanjeev Kumar Thalari. © 2024. 16 pages.
Body Bottom