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Efficiency and Effectiveness of Management in Project Oriented Organizations: The Role of Information Technology in the Organizations

Efficiency and Effectiveness of Management in Project Oriented Organizations: The Role of Information Technology in the Organizations
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Author(s): Jerzy Kisielnicki (The University of Warsaw, Poland) and Stanislaw Sroka (Transsystem S.A., Poland)
Copyright: 2005
Pages: 4
Source title: Managing Modern Organizations Through Information Technology
Source Editor(s): Mehdi Khosrow-Pour (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-822-2.ch020

Abstract

The complexity of management requires the application of relevant tools that enable the making of relevant decisions. The tool that enables management in the conditions of high complexity of the solved solutions is IT. Measurement of the “clear” efficiency of the application of IT in management is practically impossible. IT must exist, must be applied in order to realize the tasks faced by an organization. To this extent the paper of Carry (2004) is worth recommendation. The technical and technological progress in IT contributed to the very high level of the latter. Therefore we consider that in the comprehensive systems created or managed by us we should analyze the whole complexity of tasks. In that, one of the important elements, however not the only one, is IT. IT is treated by us as an infrastructure of the contemporary system of management. In this paper we wish to assess such complexity, basing on the analysis of the two following criteria: effectiveness and efficiency. The relations between the criteria are the following: effectiveness as a measure of the realization of the basic task is superior, while the efficiency is supplementary. The efficiency criterion is applied when there are many possible alternative actions. The analysis of the relation of expenditures and the effects enables the choice of such alternative action that would be the most favorable in such situation [Abascal (2003)]. The objective of the research was to find the recommendation for applying the relevant organizational structure for the effective solution of a problem of the high scale of complexity, plus the recommendations to apply the relevant management methods and techniques, as well as IT systems in projects to achieve the required efficiency.

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