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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

The Knowledge Management Imperative

The Knowledge Management Imperative
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Author(s): Denise J. McManus (Wake Forrest University, USA), Charles A. Snyder (Auburn University, USA) and Larry T. Wilson (Knowledge Harvesting, Inc., USA)
Copyright: 2005
Pages: 4
Source title: Managing Modern Organizations Through Information Technology
Source Editor(s): Mehdi Khosrow-Pour (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-822-2.ch146

Abstract

Retention of expertise of key personnel and improved interaction between technology, people and processes continue to drive investments in Knowledge Management (KM) initiatives. Since seventy percent of employees’ knowledge is tacit knowledge that is stored in long-term memory, it is imperative that organizations nurture its knowledge resources and activities. As organizations continue to be challenged by the dynamic nature of the competitive global marketplace, the necessity to outsource critical knowledge tasks, and manage rapid turnover of key personnel, it has become imperative that managers implement KM practices. An effective KM application for preserving knowledge within the firm is presented.

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