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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Organizational Context and Business Process Analysis

Organizational Context and Business Process Analysis
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Author(s): Parag Kosalge (Grand Valley State University, USA)
Copyright: 2005
Pages: 4
Source title: Managing Modern Organizations Through Information Technology
Source Editor(s): Mehdi Khosrow-Pour (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-822-2.ch006

Abstract

Organizational context, comprising of deeply imbedded business models and mindsets, is widely neglected by process methodologies of transformational change. Case study research of two manufacturing firms confirmed that critical problems in business operations arising from subcultures could not be understood by existing business process analysis methodologies. Therefore these methodologies completely missed the phenomenon of ‘causal patterns’. The research is important in the era of ERP and ecommerce, where process change usually precedes its implementation and remains a major determinant of its success.

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