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Quality Award and Certifications: A Case of Excellence
Author(s): Flevy Lasrado (University of Wollongong in Dubai, UAE), Zoya Husain (University of Wollongong in Dubai, UAE)and Reem Hasan (University of Wollongong in Dubai, UAE)
Copyright: 2018
Pages: 18
EISBN13: 9781522577454
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Abstract
Quality awards have been widely used by organizations to improve the internal quality as well as to gain recognition and reputation for their products and services. This case illustrates a case of Dubai quality award. Through the 22 years of history of excellence, the Dubai quality award has inspired organizations towards a journey of excellence. The case illustrates the Dubai quality award structure and illustrates the good practices of winners.
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