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Artificial Intelligence: Shifting the Landscape of the Human Resource Ecosystem
Abstract
The world is advancing rapidly with modern technologies penetrating peoples' individual, professional, and communal lives. Organizations are being drawn to AI-human collaborations for making choices and operational tasks performed by advanced technologies. Businesses are learning how to adapt to thrive in constantly changing and shifting business environments. To acquire a competitive edge in the face of increasing global competition, HR practices must integrate AI to become more effective. However, due to its limitation of explaining the output produced, there still exist paradoxes around the implementation of AI in the HR area. On the one hand, organizations are leaning towards implementing AI because of its efficacy; on the other hand, some people are opposed to AI because they worry about losing their jobs, biased decision-making, and ethical issues. After all, decision outcomes are not always interpreted. The following chapter aims to explore challenges and opportunities regarding the use of AI in HRM.
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