Combining the TAM and IS Success Models to Validate E-Learning System Satisfaction and Continuance Intention

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Author(s): Tung-Cheng Lin (National Taipei University of Nursing and Health Science, Taiwan, ROC)
Copyright: 2014
Pages: 12
Source title: Advanced Research in Adult Learning and Professional Development: Tools, Trends, and Methodologies
Source Author(s)/Editor(s): Viktor Wang (Florida Atlantic University, USA)
DOI: 10.4018/978-1-4666-4615-5.ch013

Keywords: Education / Higher Education / Information Science Reference

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Abstract

Many e-learning studies have evaluated learning attitudes and behaviors based on TAM. However, a successful E-Learning System (ELS) should take both system and information quality into account by applying ISM developed by Delone and McLean. In addition, the acceptance for information system depends on the perceived usefulness and ease of use according to TAM. This research combines TAM with ISM by introducing system quality, quality of platform information, and course information as an antecedent of perceived usefulness and perceived ease of use. These factors are crucial for understanding users’ intentions to continue their use of ELS. The research model was examined with data collected from 164 practicing students with ELS experiences. The results indicated that system quality, platform information, and course information had a significantly positive effect on users’ satisfaction and their intention to use ELS continuously.

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Combining the TAM and IS Success Models to Validate E-Learning System Satisfaction and Continuance Intention

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