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Leveraging Workforce Diversity using a Multidimensional Approach
Abstract
This chapter describes the need for and development of a taxonomy of workplace diversity. It also examines the taxonomy’s implications for understanding and predicting diversity outcomes at work. The context of diversity research is described, along with a problem the field is facing concerning consensus for a practical, operational definition. A seven-dimension taxonomy grounded in Social Identity Theory was developed by reviewing contemporary literature on diversity in the workplace. Preliminary research found that each of the seven dimensions of the taxonomy were present in 78 critical incidents describing work-relevant diversity scenarios. An instrument, the Workplace Diversity Inventory, has been developed and administered in order to empirically examine the seven-factor model of the taxonomy. Implications and directions for future research are discussed.
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