Leveraging Workforce Diversity: Utilizing Technology

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Author(s): Aileen G. Zaballero (Pennsylvania State University, USA), Tutaleni I. Asino (Pennsylvania State University, USA)and Jessica Briskin (Pennsylvania State University, USA)
Copyright: 2012
Pages: 15
Source title: Handbook of Research on Workforce Diversity in a Global Society: Technologies and Concepts
Source Author(s)/Editor(s): Chaunda L. Scott (Oakland University, USA)and Marilyn Y. Byrd (The University of Mary Hardin Baylor, USA)
DOI: 10.4018/978-1-4666-1812-1.ch030

Keywords: Business & Management / Human Aspects of Technology / Human Resources Development / Information Science Reference

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Abstract

This chapter connects technology and diversity and argues that technology can be leveraged to contribute to the diversification of a workforce. The authors discuss the changing global economy as it pertains to the diminution of labor market boundaries and diversified consumers, as well as current trends in technology usage and innovation as a means to accomplishing organizational goals. In addition, the authors analyze organizational learning and organizational performance, regarding the use of technology as a tool to overcome the challenges of a diverse workforce.

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