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Surveillance of Electronic Communications in the Workplace and the Protection of Employees' Privacy
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Author(s): Ioannis Inglezakis (Aristotle University of Thessaloniki, Greece)
Copyright: 2016
Pages: 15
Source title:
Handbook of Research on Effective Communication, Leadership, and Conflict Resolution
Source Author(s)/Editor(s): Anthony H. Normore (California State University Dominguez Hills, USA & International Academy of Public safety, USA), Larry W. Long (Illinois State University, USA & International Academy of Public Safety, USA)and Mitch Javidi (North Carolina State University, USA & International Academy of Public Safety, USA)
DOI: 10.4018/978-1-4666-9970-0.ch031
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Abstract
The use of Information and Communication Technologies in the workplace is constantly increasing, but also the use of surveillance technology. Electronic monitoring of employees becomes an integral part of information systems in the workplace. The specific software which is used for monitoring electronic communications is, however, intrusive and infringes upon the employees' right to privacy. The issue of surveillance of employees' electronic communications is subject to different approaches in various jurisdictions. The most comprehensive protection to employees is afforded in the EU, and it would be enhanced once the General Data Protection Regulation is passed.
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