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Using Global Virtual Teams to Leverage Workforce Diversity in Global Environments: Applications of CE Technology and ThinkLets
Abstract
Although Global Virtual Teams (GVTs) provide organizations with increased competitive advantages and greater flexibility due to their unique ability to transcend the traditional boundaries of time, location, and organizational constraints, managing globally dispersed and culturally diverse GVTs also poses unique challenges. This chapter explores some of the challenges affecting GVTs by examining extant literature on team diversity, team conflict, and collaboration technology. Additionally, it further argues that organizations can greatly benefit from integrating the tenets of adaptable Collaboration Engineering technology and thinkLets into their GVT processes to develop sustainable team collaboration and a sense of structure in the virtual team context.
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