Voluntary Turnover of Information Systems Professionals: A Cross-Cultural Investigation

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Author(s): M. Gordon Hunter (The University of Lethbridge, Canada), Felix B. Tan (Auckland University of Technology, New Zealand)and Bernard C.Y. Tan (National University of Singapore, Singapore)
Copyright: 2010
Pages: 22
Source title: Technological Advancement in Developed and Developing Countries: Discoveries in Global Information Management
Source Author(s)/Editor(s): M. Gordon Hunter (University of Lethbridge, Canada)and Felix B. Tan (Auckland University of Technology, New Zealand)
DOI: 10.4018/978-1-60566-920-5.ch001

Keywords: Digital Divide & Developing Countries / Global Information Technology / Government & Law / Information Science Reference

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Abstract

This investigation examines the motivating factors associated with voluntary turnover decisions of information systems (IS) professionals within the context of two different cultures—Singapore and New Zealand. The narrative inquiry approach was employed to interview 35 IS professionals. Ninety-seven turnover episodes were identified, including 42 in Singapore and 55 in New Zealand. The findings indicate that there exist universal turnover factors which are culturally independent. However, there are also factors that are culturally sensitive, which should be considered by managers when dealing with an international workforce.

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