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Jyoti Verma
Jyoti Verma
is a faculty at Chitkara Business School, Chitkara University, Punjab, India. With more than 20 research papers to her credit published in various journals and conferences at national & international level, Dr. Verma has developed her core expertise in the area of service quality, blockchain, and behavioral finance. She has authored 1 book titled ‘Accelerating the Development of Quality of IT-Enabled Banking Services’ by international publishers and published many book chapters in edited books at international level. She has published many patents and has prepared and delivered many E-Content programs on Research Methodology (MHRD Projects).
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