The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
Deposit Withdrawal Behavior of Islamic Banking Customers in Brunei Darussalam
Abstract
This article is aimed at investigating the deposit withdrawal behavior of Islamic banking customers in Brunei Darussalam. More specifically, it explores the influence of individual characteristics upon the action of deposit withdrawal when the customers encounter three different situations: (i) non-shariah compliance issues upon products and services; (ii) uncompetitive return; and (iii) low service quality. Data collection is done using self-administered questionnaires with 180 completed questionnaires used for the analysis. The study uses a chi-squared independent test and binary logistic regression as its method of analysis. The findings show that deposit withdrawal is a real future threat for the Islamic banking industry in Brunei Darussalam and it happens when customers with certain characteristics and motivations encounter the three situations mentioned above.
Related Content
|
Som Sekhar Bhattacharyya, Sanket Atre.
© 2020.
20 pages.
|
|
Shivani Saini, Jagwinder Singh.
© 2020.
27 pages.
|
|
Rupesh Kumar.
© 2020.
15 pages.
|
|
Peinan Ji, Xiangbin Yan, Guang Yu.
© 2020.
15 pages.
|
|
Syed Shah Alam, Mohd Helmi Ali, Nor Asiah Omar, Wan Mohd Hirwani Wan Hussain.
© 2020.
14 pages.
|
|
M. Zahidul Islam, Thuraya Farhana Said, Wardah Azimah Sumardi, Safayet Rahman.
© 2020.
13 pages.
|
|
Muhamad Abduh.
© 2020.
14 pages.
|
|
|