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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Information Systems Evaluation Management

Information Systems Evaluation Management
Author(s)/Editor(s): Wim Van Grembergen (University of Antwerp – Antwerp Management School, Belgium)
Copyright: ©2002
DOI: 10.4018/978-1-93177-718-6
ISBN13: 9781931777186
ISBN10: 1931777187
EISBN13: 9781931777377


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The evaluation of IT and its business value are recently the subject of many academic and business discussions, as business managers, management consultants and researchers regularly question whether and how the contribution of IT to business performance can be evaluated effectively. Investments in IT are growing extensively and business managers worry about the fact that the benefits of IT investments might not be as high as expected. This phenomenon is often called the IT investment paradox or the IT Black Hole: larges sums are invested in IT that seem to be swallowed by a large black hole without rendering many returns. Information Systems Evaluation Management discusses these issues among others, through its presentation of the most current research in the field of IS evaluation. It is an area of study that touches upon a variety of types of businesses and organization – essentially all those who involve IT in their business practices.

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Author's/Editor's Biography

Wim Van Grembergen (Ed.)
Wim Van Grembergen is a full professor at the Economics and Management Faculty of the University of Antwerp (UA) and executive professor at the Antwerp Management School (AMS). He teaches information systems at master and executive level, and researches in IT governance, IT strategy, IT performance management and the IT balanced scorecard. Within his IT Alignment and Governance (ITAG) Research Institute ( he conducts research for ISACA/ITGI on IT governance and supports the continuous development of COBIT and VAL IT. Currently he is evolved in the development of COBIT 5. Dr. Van Grembergen is a frequent speaker at academic and professional meetings and conferences and has served in a consulting capacity to a number of firms. He has several publications in leading academic journals and published books on IT governance and the IT balanced scorecard. His most recent book Enterprise Governance of IT. Achieving strategic alignment and value is published in 2009 (Springer, New York).


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