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A Framework for Government 2.0 Development and Implementation: The Case of U.S. Federal Government
Abstract
This book chapter formulates a framework for Government 2.0 development and implementation, drawing from literature on collaborative public management, public sector knowledge management, management Information Systems, innovation, and e-governance. This framework encompasses policy/managerial, organizational, and technological dimensions and identifies factors for success, such as supporting policy guidance and institutions, providing incentives and resources, and developing and promoting technical standards. Using the proposed framework, this chapter critically analyzes the possibility of Government 2.0 for the case of the United States. The analysis underscores the importance of institutional support, management commitment, and development of data standards and resource framework documents. The analysis also points to the need for improvement in the areas of provision of policy and management guidance, sustaining resource commitment, and expanding technical standards development and usability. The conclusion will summarize main points and make note of future research opportunities.
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