A Framework for Human-Technology Social Systems: The Role of Inter-Personal Interactions

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Author(s): Monika Lohani (University of Utah, USA), Eric G. Poitras (University of Utah, USA)and Charlene Stokes (The MITRE Corporation, USA)
Copyright: 2020
Pages: 29
Source title: Examining Multiple Intelligences and Digital Technologies for Enhanced Learning Opportunities
Source Author(s)/Editor(s): Robert Z. Zheng (University of Utah, USA)
DOI: 10.4018/978-1-7998-0249-5.ch014

Keywords: Education / Educational Technologies / Information Science Reference

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Abstract

Advancements in semi- and fully-autonomous systems have made human-technology interaction a dynamic and social process. In this chapter, the authors highlight the importance of interpersonal interactions between human and technology and how they can be modeled, tracked, and fostered in the context of adaptive instructional systems. They will first introduce a human-technology social systems framework, which integrates individual factors (human and technology), situational factors (e.g., stress), and team interaction-relevant factors (e.g., communication and team cognition) that contribute to various team-related outcomes (e.g., learning and performance). Using examples from interactive virtual agents and educational technology, they discuss attributes of technology that should be considered to optimize joint learning and performance in applied contexts. The proposed framework points to novel research directions and is likely to offer an understanding of mechanisms that could enhance learning opportunities in diverse socioemotional contexts.

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A Framework for Human-Technology Social Systems: The Role of Inter-Personal Interactions

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