Affective Factors for Successful Knowledge Management

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Author(s): Peter Smith (The Leadership Alliance Inc., Canada)
Copyright: 2012
Pages: 9
Source title: Technological Change and Societal Growth: Analyzing the Future
Source Author(s)/Editor(s): Elayne Coakes (University of Westminster, UK)
DOI: 10.4018/978-1-4666-0200-7.ch005

Keywords: Human Aspects of Technology / Information Science Reference / Knowledge Society / Social Sciences & Humanities

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Abstract

The article proposes that any effort to successfully manage knowledge must be concerned not only with relevant technology, but also with the plethora of affective factors present in the workforce. The aim of this article is to heighten awareness of the impact of these affective factors on KM implementation, and to offer practical approaches that it is contended will assist in “getting the affective factors right”.

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