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Analyzing IT Opportunities for Inclusive Digital Learning: The Largest Academic Project Ever Implemented During the COVID-19 Era
Abstract
COVID-19 caused a drastic closure of universities with traditional campus instruction. The university discussed in this chapter is a large institution out of which two campuses were examined for remote faculty training and student impact. The results from two short surveys for students and faculty are presented. Faculty responses focused on the perspective of facilitating remote courses and what direct impact remote teaching has had on their personal lives. The students' responses were mixed. Some participants stated that remote courses positively impacted their self-engagement and performance, and the remaining said that they had noticed a downward trend in performance. Five lessons learned are derived from observations and participants' provided information regarding the lack of communication and faculty engagement in training. By identifying the lessons learned, recommendations for each are provided for future-readiness and insights on how to influence engagement and approach communications and faculty attitude factors.
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