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Application of Mixed Method Research in Studying the Use of Artificial Intelligence for the Management of Records
Abstract
This study sought to share experiences and challenges in the application of mixed-method research in studying the use of artificial intelligence for the management of records. Artificial intelligence is a complex and emerging technology in the Fourth Industrial Revolution. Therefore, it requires a robust research approach for one to come up with empirical and reliable results. The study relied on the literature review and the research experience of the researchers with the application of mixed-method research in studying the use of artificial intelligence for the management of records. The study discovered that applying a single approach in studying the use of artificial intelligence for the management of records may produce results with some gaps which may result in the study findings and recommendations being unreliable. Mixed-method research was found to be the most appropriate approach that may be applied in studying the use of artificial intelligence for the management of records to close possible research gaps.
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