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Assessing Outcomes in a Technical Communication Capstone
Abstract
Outcomes-based assessment provides data for programs to demonstrate student learning as a result of their enrollment in the program and to assess courses and curriculum. This chapter reports on the process used to develop an outcomes assessment initiative for the Multimedia Writing and Technical Communication Program at Arizona State University. The authors discuss details on the development of outcomes, the mapping of outcomes to the curriculum, the use of electronic portfolios to assess student writing using Phase 2 scoring procedures, and how results from the first three semesters of implementation are being used to evaluate and improve the program’s curriculum.
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