Beyond Development: A Research Agenda for Investigating Open Source Software User Communities

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Author(s): Leigh Jin (San Francisco State University, USA), Daniel Robey (Georgia State University, USA)and Marie-Claude Boudreau (University of Georgia, USA)
Copyright: 2009
Pages: 13
Source title: Best Practices and Conceptual Innovations in Information Resources Management: Utilizing Technologies to Enable Global Progressions
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-60566-128-5.ch018

Keywords: Information Resources Management / Information Science Reference / Library & Information Science

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Abstract

Open source software has rapidly become a popular area of study within the information systems research community. Most of the research conducted so far has focused on the phenomenon of open source software development, rather than use. We argue for the importance of studying open source software use and propose a framework to guide research in this area. The framework describes four main areas of investigation: the creation of OSS user communities, their characteristics, their contributions and how they change. For each area of the framework, we suggest several research questions that deserve attention.

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Beyond Development: A Research Agenda for Investigating Open Source Software User Communities

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