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Beyond Intelligent Agents: E-Sensors for Supporting Supply Chain Collaboration and Preventing the Bullwhip Effect
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Author(s): Walter Rodriguez (Florida Gulf Coast University, USA), Janusz Zalewski (Florida Gulf Coast University, USA)and Elisa Kirche (Florida Gulf Coast University, USA)
Copyright: 2008
Pages: 13
Source title:
Agent Systems in Electronic Business
Source Author(s)/Editor(s): Eldon Y. Li (National Chengchi University, Taiwan)and Soe-Tsyr Yuan (National Chengchi University, Taiwan)
DOI: 10.4018/978-1-59904-588-7.ch009
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Abstract
This paper presents a new concept for supporting electronic collaboration, operations, and relationships among trading partners in the value chain without hindering human autonomy. Although autonomous intelligent-agents, or electronic robots (e-bots), can be used to inform this endeavor, the paper advocates the development of e-sensors, i.e., software based units with capabilities beyond intelligent-agent’s functionality. E-sensors are hardware-software capable of perceiving, reacting and learning from its interactive experience thorough the supply chain, rather than just searching for data and information through the network and reacting to it. E-sensors can help avoid the ‘bullwhip’ effect. The paper briefly reviews the related intelligent-agent and supply-chain literature and the technological gap between fields. It articulates a demand-driven, sense-and-response system for sustaining e-collaboration and e-business operations as well as monitoring products and processes. As a proof of concept, this research aimed a test solution at a single supply-chain partner within one stage of the process.
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