Bringing the Social and Organisational Issues into Information Systems Development: The Story of Multiview

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Author(s): David Avison (ESSEC Business School, France)and Trevor Wood-Harper (University of Salford, UK)
Copyright: 2003
Pages: 17
Source title: Socio-Technical and Human Cognition Elements of Information Systems
Source Author(s)/Editor(s): Steve Clarke (University of Hull Business School, UK), Elayne Coakes (University of Westminster, UK), M. Gordon Hunter (University of Lethbridge, Canada)and Andrew Wenn (Victoria University, Australia)
DOI: 10.4018/978-1-59140-104-9.ch001

Keywords: Human Aspects of Technology / Information Science Reference / Social Computing / Social Sciences & Humanities

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Abstract

Multiview is a framework to support the information systems development process. It was formulated originally in 1985, but has been developed and changed since that time. It was originally defined to take into account the human and organisational aspects of information systems development, as the alternative methodologies of the time–and most since that time–took a very technology-oriented approach. Furthermore, it is a contingency approach, and again this compares with the alternative bureaucratic and prescriptive methodologies. In this chapter, we describe the history of Multiview, and we reflect on the experiences of using it in action in many organisations.

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Bringing the Social and Organisational Issues into Information Systems Development: The Story of Multiview

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