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Business-Oriented Process Management

Business-Oriented Process Management
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Author(s): Ming-Chien Shan (SAP Research, USA)
Copyright: 2012
Pages: 17
Source title: Business Enterprise, Process, and Technology Management: Models and Applications
Source Author(s)/Editor(s): Venky Shankararaman (Singapore Management University, Singapore), J. Leon Zhao (City University of Hong Kong, Hong Kong)and Jae Kyu Lee (Korea Advanced Institute of Science and Technology, Republic of Korea)
DOI: 10.4018/978-1-4666-0249-6.ch001

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Abstract

This paper highlights all the relevant issues and required features from a business operation point of view. It presents an overall intelligent business operation scenario to highlight the required tasks and relevant issues to meet the needs of business managers and business operators. It then outlines the approaches and design to deal with these issues and provides the needed functionality. Finally, it summarizes the study and discusses future work.

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