Business Performance Valuation and Value Creation

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Author(s): Maria Fernanda Matias (ESGHT, University of Algarve, Portugal), Ana Isabel Martins (ESGHT, University of Algarve, Portugal)and Sandra Rebelo (ESGHT, University of Algarve, Portugal)
Copyright: 2020
Pages: 31
Source title: Dynamic Strategic Thinking for Improved Competitiveness and Performance
Source Author(s)/Editor(s): Georgette Andraz (CEFAGE, University of Algarve, Portugal), Helder Carrasqueira (University of Algarve, Portugal & CiTUR, Portugal), Rosaria Pereira (University of Algarve, Portugal)and Rita Baleiro (University of the Algarve, Portugal & CiTUR, Portugal)
DOI: 10.4018/978-1-7998-4552-2.ch008

Keywords: Business & Management / Business and Organizational Research / Business Process Management / Business Science Reference

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Abstract

The globalization of the economy, the evolution of technology, and the increasing level of competition have imposed constant change to companies, namely on the continuous improvement of their functioning and organization, in the permanent updating of their products, and in the attitude towards the satisfaction of their customers. This pressure for change has led to the emergence of new approaches and management methods. One of these new approaches, called value management, is based on the concept of value, which translates a relationship between the satisfaction of a product or service and the resources necessary for its execution. This study presents the main tools for monitoring performance, highlighting the most expressive indicators of business performance. Before, however, brief reflection will be made on management oriented towards value creation.

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