Information Resources Management Association

Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Search IRMA Research

navleft

navright

Research IRM Open Access IRMA Journals IRM Books Proceedings Membership

The IRMA Community

Calls for Papers

Online Symposium

Research IRM

Click a keyword to search titles using our InfoSci-OnDemand powered search:

Call to Action: Developing a Support Plan for a New Product

Call to Action: Developing a Support Plan for a New Product

View Sample PDF

Author(s): William S. Lightfoot (University of Monaco, Monaco)
Copyright: 2004
Pages: 12
Source title: Annals of Cases on Information Technology: Volume 6
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-259-6.ch023

Keywords: Information Resources Management / Information Science Reference / Library & Information Science

Purchase

View Call to Action: Developing a Support Plan for a New Product on the publisher's website for pricing and purchasing information.

Abstract

This case study is about a call to action for a product management team to rapidly improve the technical support for a new product line. The CEO has expressed serious concerns about the teams ability to perform. A comprehensive review of the current situation, and the development of a new support process is described.

Related Content

Examining the Public Perception of Law Enforcement: A Twitter User Engagement Analysis With the Dallas Police Department

Tereza Raquel Merlo, Nayana Madali M. Pampapura, Jason M. Merlo. © 2024. 14 pages.

Locating Appropriate Executive Sponsorship and the Information Governance Cadillac as Catalysts for a Successful IG Program

Kris Swen Helge. © 2024. 9 pages.

Role of Information Security and Protection in the Modern Era

Ahmad Tasnim Siddiqui, Gulshaira Banu Jahangeer, Amjath Fareeth Basha. © 2024. 12 pages.

Building Culture for Sustaining Information Governance

Jennie Lee Khun. © 2024. 19 pages.

Strategic Information Governance Review: Exploring Data Management for Effective Business Op. Intelligence in a Data-Centric Environment

Tereza Raquel Merlo. © 2024. 19 pages.

Decentralized Data and Privacy: Exploring the Conflict Between Distributed Ledger Technology and the Right to Be Forgotten Under GDP

Akash Bag, Paridhi Sharma, Pranjal Khare, Souvik Roy. © 2024. 31 pages.

Navigating the Digital Dilemma: The Right to Be Forgotten, Privacy, and Freedom of Speech in the Age of GDPR

Akash Bag, Upasana Khattri, Aditya Agrawal, Souvik Roy. © 2024. 28 pages.

IRMA Offers Over 2,500 Full Text Open Access Research Papers for Free Download Click to Start Searching Free IRM Research!

IRMA Sponsors

Sponsor IGI Global

Sponsor eContentPro

Encyclopedia of Information Science and Technology, Fourth Edition

Body Bottom