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Challenges of Structure and Organization in Medium-Sized Content
Abstract
Organizational knowledge management resources are a combination of articles, guidelines, and process documents. The content in these resources typically ranges from about a few words to a few hundred words. These pieces of content are called medium-sized content. While most organizations do not pose a limit on how long or short each content piece should be, most content sizes default to this limit due to various reasons. Assigning a metadata and taxonomy to the medium-sized content pieces are challenging because of a limited number of repetition of keywords, the limited size of the content, and the existence of other content without which this content is not conceptually complete. This results in challenges for knowledge managers in organizing and structuring this content as well as making it intelligent enough for search engines and business intelligence tools. This chapter presents an approach to creating metadata for these content pieces by proposing a three structure metadata consisting of a static part, a dynamic part, and a conceptual part that links to other pieces of related information.
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