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Change Management and Leadership: An Overview of the Healthcare Industry
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Author(s):
Kallol Basu (Kedge Business School, France)
Copyright:
2017
Pages:
18
Source title:
Handbook of Research on Human Resources Strategies for the New Millennial Workforce
Source Author(s)/Editor(s):
Patricia Ordoñez de Pablos
(University of Oviedo, Spain)and
Robert D. Tennyson
(University of Minnesota, USA)
DOI:
10.4018/978-1-5225-0948-6.ch003
Keywords:
Business & Management
/
Business Science Reference
/
Human Resources Development
/
Human Resources Management
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Change Management and Leadership: An Overview of the Healthcare Industry
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Abstract
The increasing convergence of technology and health care is ushering in a new era of digital transformation in the way patients interact with healthcare professionals. The surging market is forcing healthcare organizations to continuously leverage technology to modernize medical care, reduce manual handoffs, and reduce costs. However, the success rates have not been very encouraging. This is significantly due to lack of proper attention to organization change management by leadership. By performing an in-depth analysis of affected leading hospital chains in India, this chapter deduces how leadership can help foster better change adoption throughout the lifecycle of technology implementation in healthcare organizations.
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