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Community of Practice Software Management Tools: A UK Construction Company Case Study
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Author(s): Graham Orange (Leeds Metropolitan University, UK), Patrick Onions (Knowledge Studio, South Africa), Alan Burke (Leeds Metropolitan University, UK)and Barbara Colledge (Leeds Metropolitan University, UK)
Copyright: 2005
Pages: 20
Source title:
Knowledge Management in the Construction Industry: A Socio-Technical Perspective
Source Author(s)/Editor(s): Abdul Samad Kazi (Technical Research Centre of Finland, Finland)
DOI: 10.4018/978-1-59140-360-9.ch008
PurchaseView on the publisher's website for pricing and purchasing information.
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Abstract
This chapter describes an action research project, Building a High Value Construction Environment (B-Hive), involving: two major construction clients, a privatised utility company (Thames Water), and a major leisure services provider (Whitbread Hotels); a large construction company (Taylor Woodrow); two leading construction consultancy firms; and Leeds Metropolitan University and London School of Economics. The research method, action research, was particularly appropriate for this project because it promoted learning and understanding through action and reflection, culminating in the production of a workshop-based approach that facilitates externalisation of knowledge and organisational learning. The approach facilitated the sharing of knowledge amongst construction project partners that would traditionally be very protective, and even adversarial, towards each other.
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