A Comparative Case Study of Indonesian and UK Organisational Culture Differences in IS Project Management

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Author(s): Andrew McDonald (Birkbeck, University of London, UK)and Sven Helmer (Birkbeck, University of London, UK)
Copyright: 2013
Pages: 10
Source title: User Perception and Influencing Factors of Technology in Everyday Life
Source Author(s)/Editor(s): Anabela Mesquita (ISCAP/IPP and Algoritmi Centre, University of Minho, Portugal)
DOI: 10.4018/978-1-4666-1954-8.ch005

Keywords: Human Aspects of Technology / Information Science Reference / Social Sciences & Humanities

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Abstract

Information Systems (IS) Project Management (PM) is fundamental to the modern, constantly changing and upgrading business world and is impacted by culture on many levels. This research shows the extent to which organisational culture in international IS projects is impacted by culture found on a national level. Current data contributing to IS PM knowledge is provided by investigating two Information Technology (IT) firms in the telecommunications sector based in Indonesia and the United Kingdom undergoing system upgrade projects using a survey and interviews. Differing trends between these organisational cultures are identified (and a third international control group) in regard to hierarchical structures and managing conflict employing a version of Hofstede’s cultural survey as a basis.

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A Comparative Case Study of Indonesian and UK Organisational Culture Differences in IS Project Management

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