A Complex Adaptive Systems-Based Enterprise Knowledge Sharing Model

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Author(s): Cynthia T. Small (The MITRE Corporation, USA)and Andrew P. Sage (George Mason University, USA)
Copyright: 2010
Pages: 19
Source title: Emerging Systems Approaches in Information Technologies: Concepts, Theories, and Applications
Source Author(s)/Editor(s): David Paradice (Florida State University, USA)
DOI: 10.4018/978-1-60566-976-2.ch009

Keywords: Computer Science & IT / Information Science Reference / Systems & Software Design / Systems and Software Engineering

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Abstract

This paper describes a complex adaptive systems (CAS)-based enterprise knowledge-sharing (KnS) model. The CAS-based enterprise KnS model consists of a CAS-based KnS framework and a multi-agent simulation model. Enterprise knowledge sharing is modeled as the emergent behavior of knowledge workers interacting with the KnS environment and other knowledge workers. The CAS-based enterprise KnS model is developed to aid knowledge management (KM) leadership and other KnS researchers in gaining an enhanced understanding of KnS behavior and its influences. A premise of this research is that a better understanding of KnS influences can result in enhanced decision-making of KnS interventions that can result in improvements in KnS behavior.

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A Complex Adaptive Systems-Based Enterprise Knowledge Sharing Model

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