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Composite Process-Personalization with Service-Oriented Architecture

Composite Process-Personalization with Service-Oriented Architecture
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Author(s): Rajani Shankar Sadasivam (University of Alabama at Birmingham, USA)
Copyright: 2009
Pages: 19
Source title: Handbook of Research in Mobile Business, Second Edition: Technical, Methodological and Social Perspectives
Source Author(s)/Editor(s): Bhuvan Unhelkar (University of Western Sydney, Australia)
DOI: 10.4018/978-1-60566-156-8.ch022

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Abstract

The integration of large systems remains problematic in spite of advances in composite services approaches, such as Web services and business process technologies. The next challenge in integration is composite process-personalization (CPP), which involves addressing the needs of the interaction worker. An interaction worker participates and drives business processes. As these workers increasingly perform their work from mobile devices, CPP becomes an important area of mobile research. In this chapter, an agent-based approach to composite services development is introduced, addressing the lack of CPP in integration. A case study is used to demonstrate the steps in the agent-based approach.

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