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Diversity and Inclusion in Telework for Persons With Disabilities After COVID-19: A Literature Review
Abstract
This chapter reviewed the extant literature on teleworking of individuals with disabilities during the pandemic. The authors searched PubMed and Google Scholar databases for English-language articles, which yielded 163 articles from PubMed and 417 articles from Google Scholar. They reviewed those articles that aligned with the objectives of this research. The results show both potential benefits and challenges. Telework offers increased flexibility and control over work schedules and environments, which is beneficial for workers with disabilities. However, telework also presents unique challenges, such as the digital divide and the need for appropriate technology and workspace. The authors identified factors influencing the work experience of teleworkers with disabilities, including physical and mental health, work skills, work values, and work environment. The findings underscore the importance of considering the unique needs of people with disabilities in telework practices. The study also suggests the need for continued research and policy attention in this area.
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