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An Eclectic Perspective on the Internationalization of Australian Mobile Services SMEs

An Eclectic Perspective on the Internationalization of Australian Mobile Services SMEs
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Author(s): Sally Rao Hill (University of Adelaide, Australia), Indrit Troshani (University of Adelaide, Australia) and Susan Freeman (University of Adelaide, Australia)
Copyright: 2013
Pages: 19
Source title: Small and Medium Enterprises: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-4666-3886-0.ch042

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Abstract

In response to calls for further research and drawing from industry, network, knowledge, and institution theories, this chapter takes an eclectic approach to investigate the internationalization of knowledge-based service SMEs operating in the mobile services industry. The authors employ qualitative evidence collected from in-depth interviews with seventeen Australian SMEs that export mobile data services. They find that an eclectic framework inclusive of concepts inherent in industry-, network-, knowledge-, and institution-based perspectives is required to explain the complex phenomena concerning the internationalization of mobile data service firms. This framework is a contribution to the existing body of knowledge as it can help organizations that have internationalization ambitions to carry out in-depth analyses of their potential and opportunities.

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