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Efficiency Theories: The State-of-the-Art
Abstract
To some authors and scientists the concepts effectiveness and efficiency are significantly different. To others, they mean the same; while to a third group the truth about them lies somewhere between these two extremes. This chapter provides an overview of efficiency theories. It finds that the term efficiency covers both doing the right thing and doing the thing right. Efficiency is not limited to internal factors of success, nor should effectiveness only be seen as a term pertaining to the outer factors of success of a human origin, organization source, or inherent in national, local, or international regions.
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