Empirical Evidence of Resistance to the Implementation of Electronic Prescription in Brazil

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Author(s): Luiz Antonio Joia (Brazilian School of Public and Business Administration, Brazil)and Carlos Magalhães (Brazilian School of Public and Business Administration, Brazil)
Copyright: 2010
Pages: 14
Source title: Handbook of Research on Developments in E-Health and Telemedicine: Technological and Social Perspectives
Source Author(s)/Editor(s): Maria Manuela Cruz-Cunha (Polytechnic Institute of Cavado and Ave, Portugal), Antonio J. Tavares (Polytechnic Institute of Cavado and Ave, Portugal)and Ricardo Simoes (Polytechnic Institute of Cavado and Ave and University of Minho, Portugal)
DOI: 10.4018/978-1-61520-670-4.ch018

Keywords: Health Information Systems / Medical Information Science Reference / Medical Technologies / Medicine & Healthcare

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Abstract

This research investigates the main causes for the unsuccessful implementation of an electronic prescription system in a general hospital – from an explanatory-exploratory case study standpoint – adopting resistance to information systems as its theoretical background. In the case under analysis, the study shows that the main motives for resistance to the system were: lack of training of the physicians; the age of the physicians; problems with the design and safety of the system; inadequate technological infrastructure; the employment relationship of the physicians; and the interference of the system with the power and autonomy of the physicians. The chapter concludes that the intra-organizational context of the hospitals must be analyzed in a systemic way in order to understand fully how the system will be accepted and used by its main potential users, namely physicians.

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Empirical Evidence of Resistance to the Implementation of Electronic Prescription in Brazil

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