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Employee Assistance Programs: Counseling and Psychological Services for Law Enforcement Officers
Abstract
The purpose of this chapter is to introduce and explore counseling and psychological services for law enforcement officers that extend beyond critical incident interventions. In particular, this chapter focuses on Employee Assistance Programs (EAPs), including discussion of how such programs have become an essential tool in supporting and sustaining law enforcement officers, their families, the agencies they work for, and the communities they serve. This chapter discusses what an EAP is, the benefits of EAPs, and the return on investment that public safety agencies can expect when utilizing an EAP. Relevant topics such as confidentiality, internal vs. external EAPs, and the need for specialized EAPs for public safety agencies are addressed. Finally, the chapter also explores non-traditional services that can be offered through EAPs to assist public safety agencies in supporting and sustaining their personnel in meeting their mission of serving the public.
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