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End User Perspective
Abstract
Chapter 9 covers a qualitative study conducted by Dr. Sterling K. Carter in 2019. The study takes an in-depth study of EHR interoperability from the end user perspective. Ten healthcare professionals from different nations with years of experience working with EHR systems participated in the study. The participants worked in different healthcare fields that utilize EHR systems daily. The participants either use EHR systems or lead teams who use EHR systems. The finding of the study creates a common theme among the participants although they different nations. Towards the end of the chapter, the research highlights other facts that support the need for a multinational interoperable EHR system; facts that are disturbing but must be addressed.
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