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Enhancing the Helper-Helpee Therapeutic Relationship and the Client’s Desirable Change in Online Counselling
Abstract
The ultimate aim of counselling is to assist the individual identify his problems, recognize the solution options that are available, and to apply such solution to the problems in order to become a functional person to himself and the society at large. Going by the accelerated growth of technology worldwide, the counselling process, like other professions, has gone beyond one-on-one method (traditional method) to an online system; with this comes the fear that the same strategies might not be effective in achieving the same counselling goals. Therefore, this chapter examines some of those counselling strategies that can enhance effective therapeutic relationship between the counsellor and the client thereby bringing about clienteles’ desirable change. The basic ingredients that could bring about successful one-on-one counselling process such as structuring, empathy, and other counsellor’s characteristics are also found as appropriate procedures in online counselling option. Further, self-disclosure strategy between counsellor and counsellee especially at early stage whereby the counsellor reveals his/her level of expertise and status before the counselling contract would increase the commitment level of the client and able to surmount his challenges early.
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