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Enterprise Risk Management Software: User Requirements
Abstract
This chapter presents research results on user requirements related to enterprise risk management software. The authors developed a questionnaire to investigate the standpoints of risk managers, quality managers, and others in charge of risk management regarding the functionality they expect risk management software to support. In today's globalized and volatile world, the recognition, understanding, and management of risks is critical for an organization's survival. Adequate software support enables organizations to take an innovative, risk-based approach to governance and compliance and to gain a holistic, enterprise-wide view of risk exposure and near-real-time risk management and monitoring. Research results show the main attributes that risk management software should have in order to fulfill user expectations. The chapter also provides some important guidelines and suggestions for risk management software development and improvement.
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