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ERP Adoption: Is it Worth the Investment?
Abstract
Enterprise Resource Planning (ERP) has been a major investment for most companies since the early nineties. ERP is a type of investment that has an integrated approach, and has been widely adopted, but there is little empirical evidence about how ERP implementation affects company performance. This chapter begins with the discussion of ERP investment and its role as a commodity or as a strategic investment. Then follows a discussion of an industry in which companies have invested enormous amounts of money on ERP. Finally, in spite of the growing dominance of ERP systems, there is still little empirical evidence on the type of benefits that companies get from an ERP implementation. Therefore, it is important to understand the effects of ERP in cross-functional systems.
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