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Evaluation of Health Information Systems: Challenges and Approaches
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Author(s): Elske Ammenwerth (University for Health Sciences Medical Informatics and Technology, Austria), Stefan Graeber (University Hospital of Saarland, Germany), Thomas Buerkle (University of Erlangen, Germany)and Carola Iller (University of Heidelberg, Germany)
Copyright: 2010
Pages: 16
Source title:
Handbook of Research on Advances in Health Informatics and Electronic Healthcare Applications: Global Adoption and Impact of Information Communication Technologies
Source Author(s)/Editor(s): Khalil Khoumbati (University of Sindh, Pakistan), Yogesh K. Dwivedi (Swansea University, UK), Aradhana Srivastava (Participatory Research in Asia (PRIA), India)and Banita Lal (Nottingham Trent University, UK)
DOI: 10.4018/978-1-60566-030-1.ch029
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Abstract
This chapter summarizes the problems and challenges that occur when health information systems are evaluated. The main problem areas presented are the complexity of the evaluation object, the complexity of an evaluation project, and the motivation for evaluation. Based on the analysis of those problem areas, the chapter then presents recommendations of how to address them. In particular, it discusses in more detail what benefits can be obtained from applying triangulation in evaluation studies. Based on the example of the evaluation of a nursing documentation system, it shows how both the validation of results and the completeness of results can be supported by triangulation. The authors hope to contribute to a better understanding of the peculiarities of evaluation in healthcare, and to provide information how to overcome them.
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